It has been very good experience doing Web 2.0 because in my case I doubt I would have used any of these tools and I have done the course at home. Working limited hours means I am not involved in much of the day-to-day work behind the scenes at the library, but as I have said earlier it is good to know about these tools when and if asked about them at the reference desk.
Having all these web based applications is very handy and as we are about to change our ISP all local email will come to an abrupt end on the 6th March so something to be said for web based. I do however have concerns about the speed and download available in many work situations. I did try to add to work on this course while on a night shift one evening but it became all too complicated with some computers accessing somethings and others not. Plus the speed was snails pace and I couldn't really afford the time.
These tools certainly are a way of promoting libraries with more and more people using the internet for information. Promotion is probably the main advantage of these services. Not sure where facebook comes into libraries as it seems to be used for such personal information, perhaps HR departments will be checking facebook!
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